Terms & Conditions
Welcome to sisiseatery.com the ultimate destination to indulge your senses. We strive to ensure our customers receive a seamless shopping experience and we hope that you enjoy our handcrafted baked goods and specialty coffee.
These Terms and Conditions set our policies regarding the use of your personal information and the terms under which goods are sold by Sisi’s Eatery through this website. Please read this statement carefully and ensure that you understand them before making any order through our website. Please note that the policy is updated from time to time without notice.
Our website, www.sisiseatery.com (the "Website") is owned and operated by Sisis Eatery Restaurant LLC for its own benefit. Sisis Eatery Restaurant LLC is a limited liability company incorporated under the laws of the United Arab Emirates, with commercial license number 1030827 and its registered office at PO Box 86071, Dubai, United Arab Emirates.
We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types and number of clicks. Personal Information includes your email address, date of birth, contact information which you submit to us upon registration.
Upon check-out, you have the option to either utilize the “guest check-out” or go through account registration and provide your details with us. It is your utmost responsibility to ensure that any personal and payment details you provide are valid. You always have access to update your details on the website. Please make sure not to keep your account details confidential to avoid any misuse.
2. Use of Information
We do not sell or trade your personal details with any third party without your consent. The Personal Information you provide to us solely serves as a tool to communicate with you to be able to serve you better.
3. Your right regarding the use of information
You have the full right to opt out from our promotional communications by following the unsubscribe instructions provided in all our communications.
To be able to register and to make a complete transaction, we do require that you be at least 18 years old.
If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection. The cardholder must retain a copy of transaction records and Merchant policies and rules. We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currency).
Orders are subject to our acceptance, which we may withhold in our sole discretion including for reasons such as ineligibility, inability to confirm payment authorization and suspected fraud.
Orders made before 03:00 PM are scheduled for next day delivery. As for orders made after 3:00 PM, delivery will be scheduled for the day after.
Confirmation of your order will be acknowledged by email, and you will be notified once the order is dispatched. No party other than us has the authority to confirm the order.
7. Cancelation & Return Policy
Please note that we have a no-cancellation & no-return policy. Once the order is confirmed and the payment is made, you can’t cancel nor return your order. If you wish to reschedule your order or change the address provided, please contact our customer care.
If you are not completely satisfied with the quality of your order upon arrival, then kindly contact Customer Care within 48 hours of order receipt.